Frank vs GMHBA: GMHBA's two brands side by side
Frank and GMHBA are the same insurer. Frank Health Insurance is a brand of GMHBA Limited, which owns Frank's site and names Frank among its brands on privatehealth.gov.au. Both are policies of that one registered insurer, and the government reports one set of performance figures for both. What differs is the policies: Frank publishes 8 hospital and 9 extras products, GMHBA 10 and 15, and only Frank sells Bronze and Silver while only GMHBA sells Gold hospital cover. Counted from the government's policy data, 1 Oct 2026 release.
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Frank
- Insurer
- GMHBA Limited
- Products on sale
- 8 hospital, 9 extras
- Hospital tiers
- Basic, Basic Plus, Bronze, Bronze Plus, Silver, Silver Plus
- Discount for 18 to 29 year olds
- Offered on every hospital policy
GMHBA
- Insurer
- GMHBA Limited
- Products on sale
- 10 hospital, 15 extras
- Hospital tiers
- Basic, Basic Plus, Bronze Plus, Silver Plus, Gold
- Discount for 18 to 29 year olds
- Offered on every hospital policy
Open policies sold to the public, from the government's policy data (1 Oct 2026 release, CC BY 3.0 AU). A product is counted once, whatever the state or family type.
Is Frank the same company as GMHBA?
Yes. Frank Health Insurance is a brand of GMHBA Limited, which owns Frank's site and names Frank among its brands on privatehealth.gov.au. The registered insurer behind both is GMHBA Limited, which is also the name printed on every policy's information statement.
Source: frankhealthinsurance.com.au, site footer, read 14 October 2026.
What does hospital cover cost with Frank and GMHBA?
The lowest and highest monthly premium for one person on hospital cover that avoids the Medicare levy surcharge, before the rebate, tier by tier. Within a tier, policies differ in excess and in what they restrict, so compare the information statements before deciding.
| Tier | Frank | GMHBA |
|---|---|---|
| Basic | $104.051 policy | $112.451 policy |
| Basic Plus | $111.601 policy | $115.351 policy |
| Bronze | $131.851 policy | Not sold |
| Bronze Plus | $139.10 to $155.302 policies | $141.67 to $143.102 policies |
| Silver | $167.951 policy | Not sold |
| Silver Plus | $242.40 to $429.832 policies | $175.25 to $249.604 policies |
| Gold | Not sold | $443.05 to $468.002 policies |
From the government's policy data, 1 Oct 2026 release. Premiums change, usually each 1 April; the rebate reduces what you pay. Each policy's current premium is on privatehealth.gov.au and the insurer's own site.
How does GMHBA perform on the government's figures?
privatehealth.gov.au reports these for the insurer as a whole, so they apply to Frank and GMHBA alike. Complaints: 1.8% of all complaints to the Ombudsman, with 2.1% of the market.
| Figure | GMHBA | Industry |
|---|---|---|
| Hospital charges covered | 89.2% | 89.0% |
| Medical services with no gap | 86.3% | 87.1% |
| Extras charges paid back | 45.6% | 50.7% |
| Premiums paid back as benefits | 81.9% | 84.5% |
| Hospital members who stayed | 79.9% | 85.0% |
| Management costs | 14.5% | 10.9% |
Source: GMHBA on privatehealth.gov.au, read 14 October 2026. Australia-wide figures; state figures and every other insurer.
Common questions
Is Frank the same company as GMHBA?
Yes. Frank Health Insurance is a brand of GMHBA Limited, which owns Frank's site and names Frank among its brands on privatehealth.gov.au. Both are policies of the same registered insurer, and the government reports one set of performance figures for the two.
What is the difference between Frank and GMHBA?
The policies. Frank publishes 8 hospital and 9 extras products; GMHBA publishes 10 and 15. Only Frank publishes Bronze and Silver hospital policies; only GMHBA publishes Gold. Counted from the government's policy data, 1 Oct 2026 release.
Is Frank cheaper than GMHBA?
It depends on the tier. In NSW, for one person on hospital cover that avoids the surcharge, Frank's lowest monthly premium is lower in 3 of the 4 tiers both sell, and GMHBA's in the rest. Premiums differ by state and excess, so compare the same tier in your state. Figures are from the government's policy data, 1 Oct 2026 release, before the rebate.
Can I switch from GMHBA to Frank without new waiting periods?
For the same or a lower level of cover, waiting periods you have already served carry over when you switch, as they do between any two insurers, if the gap between policies is short and premiums are paid up. Higher or new benefits can carry new waiting periods. Ask GMHBA how it treats a move between its own brands.
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No. Refer Labs has no agreement with any health insurer and this page links to no insurer's site.
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General information only, not financial, tax or medical advice. Insurer and brand names and logos are trade marks of their owners, used to identify them; no insurer has endorsed this page. How this section is regulated.