Hims is the Australian men's health service of Hims & Hers Health, the US telehealth company that bought Pilot's owner, Eucalyptus, on 2 June 2026. Pilot is now Hims: Hims says Pilot rebranded as Hims on 1 September 2026. Mosh describes itself as an Australian-owned men's health clinic covering hair loss, sexual health, mental health and skin, with weight loss run through its partner brand Moshy. Both begin with an online quiz and a consultation with an AHPRA-registered practitioner, who decides whether the program is right for you. Hims consults by phone; Mosh by phone, text message or video.
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About the two businesses
Hims
hims.com.au
Ownership
Hims & Hers Health, Inc., which completed its purchase of Eucalyptus, Pilot's owner, on 2 June 2026. Pilot's site says it has joined the Hims & Hers group.
What it covers
Weight loss, hair loss and sexual health for men, handled in one place.
How you consult
Free two-minute online quiz, then a phone consultation.
Practitioners
AHPRA-registered practitioners who work remotely from within Australia.
Hours and support
Consultations 7am to 11pm AEST, seven days. Unlimited practitioner check-ins and a 24/7 Care Team after you start.
Money-back scope
180 days on select hair plans; 30 days on the weight program. T&Cs apply: hims.com.au/terms-and-conditions.
Mosh
getmosh.com.au
Ownership
Describes itself as Australian owned. Lists Moshy and Healthy Mummy as its brands.
What it covers
Hair loss, sexual health, mental health and skin. Weight loss through Moshy, its partner brand.
How you consult
Free online quiz, then a private call; text messaging, phone and video are available.
Practitioners
AHPRA-registered medical practitioners and nurse practitioners in Australia, paid on a fee-for-service basis.
Hours and support
All online. Unlimited medical follow-ups and messaging with the medical team after you start.
Money-back scope
180 days on quarterly hair programs. Moshy: 30 days on weight programs. Under each brand's terms.
Read off each business's own site on 9 October 2026; ownership also from the 2 June 2026 acquisition release.
Mosh lists hair prices on its pricing page; Hims shows its price after the phone consultation, before you pay. Each backs hair with a 180-day money-back guarantee, which Hims applies to select hair plans and Mosh to quarterly programs, under each brand's terms (T&Cs apply). Mosh's practitioners can be reached by text, call or video; Hims includes unlimited practitioner check-ins and a 24-hour Care Team. Each has a Refer Labs code for new patients.
Hims and Mosh for hair loss
Feature
Hims
Mosh
How you start
Free online quiz of about two minutes, then a phone consultation with an Australian practitioner
Free online quiz, then a consultation by call, video or text
Consult fee
Free consultation with code REFERLABS
No charge for the initial consultation; program fees apply
Money-back
180-day money-back guarantee on select hair plans. T&Cs apply: hims.com.au/terms-and-conditions
180-day money-back guarantee on quarterly hair programs. Terms apply
Support
Unlimited practitioner check-ins, a 24-hour Care Team of nurses, pharmacists and practitioners, and plan changes on request
Unlimited access to your practitioner by text, call or video
Stopping
Cancel before your next order is processed, with no cancellation fee
Cancel at least 5 business days before the next billing date (Mosh's terms, updated 9 October 2026)
Prices
Shown after the consultation, before you pay
Published on Mosh's pricing page
Refer Labs code
REFERLABS: free consultation for new patients, exclusive to Refer Labs
REFERAL55: a discount on a new customer's first hair order
Hims plans include unlimited practitioner check-ins and a 24/7 Care Team, with a monthly plan you can change or cancel at any time or a 12-month plan paid upfront. Moshy's all-inclusive fee covers in-app coaching and dietitian meal plans. Each gives 30 days to ask for your money back under its own terms, and each has a Refer Labs code.
Hims and Moshy for weight loss
Feature
Hims
Moshy
Who it is for
Hims weight plans are designed for men
An online women's health clinic by its own description; open to anyone a practitioner assesses as suitable
How you start
Free online quiz of about two minutes, then a phone consultation with an Australian practitioner
Free online quiz, then a consult by phone or video
Commitment
Choose a monthly plan you can change or cancel at any time, or a 12-month plan paid upfront for the lowest first-month price
No lock-in contracts, by Moshy's own description; a code can carry its own minimum term, set out in the offer terms at the foot of this page
How do Hims and Mosh compare for erectile dysfunction?
Hims books a phone call with an AHPRA-registered practitioner in Australia, any day from 7am to 11pm AEST, includes unlimited practitioner check-ins and has no lock-in contract. Refer Labs' REFERLABS code gives new Hims patients a free consultation. Mosh's ED details are still to be added.
Hims and Mosh for erectile dysfunction
Feature
Hims
Mosh
How you start
Free online quiz of about two minutes, then a phone consultation with an Australian practitioner
Coming soon
Consultation format
Phone. Consultations from 7am to 11pm AEST, seven days
Coming soon
Practitioners
AHPRA-registered practitioners based in Australia
Coming soon
Contract
No lock-in contracts; pause or cancel at any time
Coming soon
Support
Unlimited practitioner check-ins and a 24-hour Care Team of nurses, pharmacists and practitioners
Coming soon
Refer Labs code
REFERLABS: free consultation for new patients, exclusive to Refer Labs
Refer Labs has two exclusive Hims codes, each a free consultation for new patients: REFERLABS89 for weight loss ($89 value) and REFERLABS for hair loss and ED. On the Mosh side each program has its own: REFERAL55 for Mosh hair loss and REFERRAL120 for Moshy weight loss. Mosh's ED comparison is coming soon.
Hims
Hair loss
REFERLABS
Weight loss
REFERLABS89
Erectile dysfunction
REFERLABS
Mosh and Moshy
Hair loss (Mosh)
REFERAL55
Weight loss (Moshy)
REFERRAL120
Erectile dysfunction (Mosh)
Coming soon
General information only, not medical advice. Refer Labs is not a healthcare provider. A registered practitioner at either service decides whether a program is right for you.
Hims vs Mosh: common questions
How do Mosh and Pilot differ now that Pilot is Hims?+
Pilot is now Hims: Pilot rebranded as Hims on 1 September 2026, after Hims & Hers Health completed its purchase of Eucalyptus, Pilot's owner, on 2 June 2026. So the live comparison is Hims and Mosh. Hims consults by phone, with unlimited practitioner check-ins and a 24/7 Care Team; Mosh consults by call, text or video and publishes its prices first.
Who owns Hims and who owns Mosh?+
Hims in Australia belongs to Hims & Hers Health, Inc., the US telehealth company, following its 2 June 2026 purchase of Eucalyptus, the company behind Pilot and Juniper (now Hers). Mosh describes itself as Australian owned and lists Moshy and Healthy Mummy as its brands.
Is Mosh the same as Moshy?+
No, they are partner brands. Moshy has its own site, getmoshy.com.au, runs Mosh's weight loss service and describes itself as an online women's health clinic, open to anyone a practitioner assesses as suitable. Mosh's hair loss and sexual health services are on getmosh.com.au.
Do Hims and Mosh offer a money-back guarantee?+
Yes, with different scopes. For hair, Hims covers select hair plans for 180 days and Mosh covers quarterly hair programs for 180 days. For weight, Hims allows 30 days from starting and Moshy has a 30-day money-back guarantee. Each applies under that business's own terms.
Does Hims or Mosh publish its prices?+
Mosh lists its prices on its pricing page before you start. Hims shows weight pricing on its weight loss page and gives hair and ED prices after the consultation. Hims' FAQ says its plans are not claimable on Medicare.
Can I move from Mosh to Hims, or from Hims to Mosh?+
Yes. You join the other service as a new patient, starting with its quiz and consultation. Hims' new-patient offer excludes current and previous Hims or Pilot patients.
